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Delivery Information

Delivery Policy

 

When will I receive my order ?
 
Once the order has been shipped you will receive an e - mail the shipping confirmation .
 
NEW : NOW WITH TRACK AND TRACE SYSTEM , you follow GLS shipping to you.
 
Shipping to Europe ?
 
Standard = Belgium
 
Zone 1 = Germany , Luxembourg , Netherlands .
 
Zone 2 = Denmark ( excl.Faeröer and Greenland ) , France , Austria .
 
Zone 3 = Great Britain , Hungary , Italy , Poland , Slovenia , Slovakia , Switzerland .
 
Zone 4 = Finland , Ireland , Romania , Spain , Sweden .
 
Zone 5 = Bulgaria , Estonia , Leetland , Lithuania , Norway , Portugal .
 
Zone 6 = Greece , Turkey .
 
Zone 7 = Malta , Cyprus ( EU) .
 
Additional costs may include: Island surcharge , Customs Fees etc.
 
What is an order ?
 
Through your "Best Sale" account and email we keep you informed about the progress of your order .
 
E-mail confirmation
The moment your order is successfully placed , you will receive an order confirmation by email . If you do not receive confirmation after ordering , please check your spam folder . The order is also reflected in your "BestSale" account. In case the order here is not reflected, please contact info@bestsale.be
 
Shipping confirmation by email
When ordering an article you receive once the package is shipped , a shipping confirmation e - mail .
 
In the shipping confirmation the delivery address where your order is sent. This can not be adjusted.
 
Can I change the delivery address of my order ?
 
As long as your order has not been shipped,it is possible to change the address via the 'info@bestsale.be ' With all necessary information , customer name , order number. Once your order has been sent , the address can not be changed .
 
We advise you to choose the delivery address carefully.For delivery to Business ,it is important to mention the  company name and the  department in the additional address lines .
 
It is not possible to deliver Orders mailboxes off
 
Can I pick up my order?
 
It is possible to pick up the order PAYMENT OPTIONS CASH & BANCONTACT PRESENT IN THE SHOWROOM !
 
                Showroom open Monday to Friday , from 9:30 to 17:00 , Saturday and Sunday by appointment .
                Unexpectedly need something , we can be reached 7 days 7 from 8.30 to 19.30 by e-mail or telephone .
 
How much are the shipping costs ?
 
See website ,It  is listed on the front page .
 
You pay shippingcosts per order , even if the order is delivered in several package.
 
Can I combine several or several orders in one package?
 
It is possible to combine several different orders ordered on the same day or on different days
 
Can I choose the delivery date and delivery time?
 
It is not possible to determine the Delivery date or a delivery time
 
Which carrier will my order ship ?
 
We work with GLS  en DPD
 
GLS provides in principle on Monday to Friday between 08:00 and 18:00. On weekends there is not delivery. Time of delivery depends on the chosen delivery address .
 
After each attempt you will be informed by the carrier by a message in the mailbox . GLS can possibly deliver the order at neighbors .
 
After unsuccessful delivery attempts the GLS hold the order for 10 days onto nearest GLS depot . After 15 days the package will return to Best Sale . Upon receipt of the package, You will need to sign .
 
Can I contact GLS ?
 
You can contact GLS , customer number : Tel 02 / 556 62 11 Belgium
 
Holidays , days when carriers fail to deliver .
 
The delivery of your order can not take place on Sundays and public holidays . Holidays on which the customer is not open and the carriers do not deliver are : Easter, Pentecost , Christmas , New Year's Day , Ascension and Queen . There may be other local holidays on which there may not work or supplied .
 
Information .
 
For a cancellation , change of address or warranty demand for an order you can always contact us at info@bestsale.be everything will be answered via mail .
 
We are closed on Sundays and holidays.
 
We will always do our best to answer your questions as soon as possible
 
BestSale
 
info@bestsale.be